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Job Title:
 Bilingual Customer Support Analyst
Job Number:
 2048
Job Type:
Permanent, Full Time
Job Location:
 Niagara-on-the-Lake, ON
Date Posted:
 April 16, 2010
Description:

Our client, a distributor of point-of-sale and security technology to the restaurant industry, is currently seeking a bilingual customer support analyst for their Niagara-on-the-Lake facility.
Education/
Experience:
 Post secondary education in a Business-related field combined with 3 to 5 years of experience.
Responsibilities/
Requirements:
  • Answer all incoming calls and provide technical support to customer.
  • Follow up on customers once per shift.
  • Prioritize the critical calls in order to ensure customer satisfaction.
  • Document all necessary information in order to complete service work.
  • Small projects to be assigned periodically.
  • Other duties as mandated by client.
Salary:
 To be negotiated
Additional information:
  
Contact Name:
 Carole Martin
Contact Email:
 carolem@theburkegroup.com
Contact Fax:
 (905) 641-0478

 

Interested applicants are asked for forward their resume and cover letter outlining relevant experience to the contact information above.

Please quote job number and job name when applying.

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