Heavy Equipment Mechanic/Service Supervisor

Job Title:	Heavy Equipment Mechanic/Service Supervisor
Job Number:	2053
Job Type:	Permanent, Full Time
Job Location:	Niagara Region
Date Posted:	February 19, 2010
Description:	Our client, a diversified designer and manufacturer of heavy industrial equipment, is seeking a qualified Heavy Equipment Mechanic/Service Supervisor to expand on its service and repair fields while supporting the sales of new and used equipment.
Education/ Experience:	The ideal candidate will combine certification as an Inter-provincial (Red Seal) Heavy Equipment Mechanic and a minimum of 3 to 5 years experience as a supervisor in the service industry. In order to be successful in this role, you will possess strong communication, organization and customer interface skills, have a demonstrated understanding of various computer programs including MS Word, Excel and a familiarity with budgets and accounting functions. A valid driver’s licence and passport is a requirement.
Responsibilities/ Requirements:	Supervision of mechanics and scheduling of maintenance work: Schedule and assign repairs and required maintenance visits with customers Handle and satisfy all daily and 24-hour emergency maintenance calls Where necessary, schedule repairs through outside contractors Supervise all mechanics and apprentices Personally perform repairs when required in the shop and in the field Ensure all repairs come in at or under budget Communicate directly (or through a Sales Manager) to Customers on their repairs Handle direct customer inquires on repair / trouble shooting questions Repair costing and estimates: Perform and supervise inspections Create (and/or supervise the creation of) detailed repair cost estimates including costs for labour, parts, scheduling and sub-contracting Track and monitor all costs related to labour and materials with regards to repairs, sub-contracting and supplies Parts/Staff supervision: Oversee the sale of parts and monitor all customer sales Supervise and train the Parts Order Clerk Inventory and monitor all stock parts for regular maintenance and repair Coordinate spare parts purchasing and inventory stock with national branch Determine the best alternatives for purchasing, handling and inventorying spare parts Develop a used parts database in order to promote sales Assistance to Sales: Participate in site visits with the Sales Manager In conjunction with the sales manager, increase part sales Prepare technical information as requested In agreement with the Sales Manager, make technical calls to customers Department Budgeting: Monitor staffing levels for current and future work requirements Reduce/eliminate idle time by staff
Salary:	$60,000 to $65,000 annually
Additional information:
Contact Name:	Carole Martin
Contact Email:	carolem@theburkegroup.com
Contact Fax:	(905) 641-0478