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Post Date
Mar. 2, 2020

Job ID
Job Title
Operations Manager

Niagara, ON.

Position Description
An exciting opportunity has become available for an experienced Operations Manager for a multifaceted not-for-profit organization in the Niagara area. Reporting to the Executive Director, the Operations Manager is responsible for overseeing the overall operations of the facility including maintaining and improving efficient and effective day-to-day functions. This includes promoting the mission within the facility and to members of the public, developing and maintaining relationships with staff and volunteers and providing effective leadership and direction for daily operations.

  • Post-secondary education or related equivalent experience.
  • Minimum three years managerial experience to include financial management.
  • Volunteer and union management preferred.
  • Excellent communication, interpersonal and customer service skills.
  • Working knowledge of Windows and MS Office is required.
  • Ability to communicate quickly and effectively after hours, via phone, email or text.
  • Valid "G" driver's license is required.

  • Assisting in the development of the facility portion of the operational budget, including operating expenses and revenue.
  • Design and draft funding applications.
  • Purchasing and controlling inventory to ensure adequate supplies are maintained and proper storage protocols are followed.
  • Assist with the general management duties and responsibilities of the facility operation.
  • Attend meetings, conferences, presentations, fundraisers and other events, as required.
  • Liaise with product representatives and SMEs.
  • Continue to grow the organization and follow its mandate always taking into account the best interest of the clients, while including the business requirements or restrictions of those decisions.
  • Communicating regularly with the Executive Director and providing required reports or information in a timely manner, maintaining full disclosure.
  • Orientating, scheduling, training, motivating, evaluating and disciplining and supervising unionized staff and volunteers to gain cooperation in meeting the goals and objectives of the organization.
  • Adhering to employment and operational policies and procedures as established by the organization and legislative requirements.
  • Assisting in the direction and development of the staff and volunteers of the organization, including discipline and coaching.
  • Conduct staff or individual meetings as required.
  • Knowledge and administration of the collective agreement.
  • Maintaining a Joint Occupational Health and Safety Committee, as outlined in the Occupational Health and Safety Act.
  • Providing current training to all staff and volunteers on safe work practices, protective equipment, work place hazards, reporting accidents and hazardous conditions, including WHMIS and MSDS requirements.
  • Investigating and reporting all incidents of injury that require medical aid and/or lost time to the Workplace Safety and Insurance Board (WSIB).
  • Facilitating safe and early return to work for injured employees.
  • D. OTHER
  • Maintain confidentiality of all organizational information, continuing in perpetuity.
  • Other duties may be assigned from time to time.

  • Additional Information
    *Benefits package offered.